Bilingual (Spanish) Physical Damage Specialist- Commercial Auto

Job Details

Claim Services
Full Time
Cedar Rapids, IA
High School
April 8, 2019

The Physical Damage Specialist serves as the primary technical resource for all claims. Key responsibilities include: 

  • Audit collision repair estimates to validate scope and to verify that projected costs are within industry standards 
  • Utilize independent judgment and discretion to evaluate repair vs. replace decisions 
  • Ensure that specific client requirements are applied to audit methodology 
  • Gain acceptance for estimate revisions, or negotiate an acceptable alternative 
  • Audit supplemental repair bills to evaluate validity and cost 
  • Assist clients and vehicle owners with technical questions 

 

  Qualifications:

  • Technical degree in collision repair and/or equivalent Heavy Equipment specific work experience
  • Advanced understanding of Heavy Equipment repair practices and procedures
  • Ability to fluently speak and understand both English and Spanish is required
  • Possess strong communication, negotiation and organizational skills
  • Estimating experience is desired, but not required