This unique, “keys-to-keys”, concierge level of service, provides for complete management of the entire repair process, where Vspec works directly with the vehicle owner, to facilitate an expedited, high quality repair, through a collision center of their choice. From the moment the vehicle owner drops off their keys, to the moment they get them back, Vspec is by their side!
Here’s how … Focused on more than a traditional appraisal, our team acts quickly to move each vehicle to the most appropriate collision center. With an emphasis on quality, each collision center is selected using pertinent factors, including location, equipment and capability, type of damage, as well as vehicle owner preference. Once the vehicle has been placed in a collision center, our highly skilled, centralized appraisal team, works to authorize an accurate repair cost and oversees all work. After the work is done, our team confirms delivery and verifies the owner is happy with the repairs. As a final step, Vspec employs an external 3rd party, to provide unbiased confirmation of an exceptional service experience.